What is VAIO Update?
VAIO Update is an Internet function from Sony that provides you with important product-related information and easy access to updates for VAIO application and drivers, which are recommended to help keep your VAIO computer running efficiently.
Note: This program only provides access to certain hardware drivers and Sony controlled software. To update Windows operating system files, please go to Help & Support Center or VAIO Help & Support on your computer and select Windows Update.
Before you begin
Please review this important information about using VAIO Update.
Note: If a A program needs your permission to continue message appears, click Continue.
(E.g.: 80.4 GB free of 104 GB).
Note: If there is insufficient space, delete or move existing files or programs to free up the necessary amount of space.
*If you change the setting on this item, the computer will need to be restarted
in order for the change to take effect.
5. Scroll down the list and confirm that the following item is set to Prompt
If Internet Security software, such as Norton Internet Security by Symantec (included in most VAIO models), PC Security Suite by McAfee, or Virus Buster by Trend Micro, is installed on your computer, VAIO Update may not work properly due to the setup of the firewall.
To enable VAIO Update to work, the security option of the Internet Security program needs to be set to allow Internet access of the "VAIOUpdt.exe" VAIO Update program file.
For additional information about Internet security or setting up a firewall, please refer to the help file of your Internet security program.
Accessing VAIO Update
To access VAIO Update, peform one of the following:
The Welcome to VAIO Update taskbar pop up appears the very first time you log on to your new computer; subsequently, it appears each time you log on and when new Sony controlled programs are made available for your computer.
VAIO Update Screen
The VAIO Update screen is divided into two main sections: Important Information and Update Programs.
The Important Information section is divided into two areas: Product Alerts and General Information. The Welcome to VAIO Update taskbar popup message appears each time new information are made available here.
This area presents critical bulletins and messages, such as late, undocumented product changes, critical fixes, compatibility issues, and other types of vital product-related information from Sony VAIO Support.
This area provides articles designed to help you keep your VAIO computer operating properly, such as general upkeep/operating, compatibility and connectivity information, etc.
Note: To view additional articles, click View more news articles.
Each time you open VAIO Update, it checks the available file list and then scans your computer to determine if there are any VAIO application or driver updates available that have not yet been installed. Available updates are then listed in the Update Programs section.
Before using the Update Programs section, please note the following:
The Update Programs section is divided into two areas: Automatic Updates and Manual Updates.
To begin, click to select (check) the associated box of the update(s) you wish to install, and then click the Update Now button. The VAIO Update program will download the selected update file(s) to the following location on your computer: C:\update\ update file name and then automatically install the updates on your computer. During this process, please follow any on-screen instructions that may appear.
To begin, click to select (check) the associated box of the update(s) you wish to install, and then click the Update Now button. The VAIO Update program will download the selected update file(s) to the following location on your computer: C:\update\ update file name. Once the files are downloaded, you must go to the C:\update\ directory and run the installation manually..
To view installation instructions for each update(s) , click the applicable underlined update title in the VAIO Update page. A window will open presenting the installation instructions and a window to the update directory on your computer will open displaying the update’s executable file. Please follow the installation instructions to install the update to your computer.
How to Verify Installation
After installation completes, to verify the update(s) installed correctly, go to the top of the VAIO Update page and click Update List. The page will refresh and a red check mark will appear next to all updates that are currently installed on your computer.
Descriptions of icons/symbols used in the VAIO Update program are located at the bottom of the main VAIO Update page.
Frequently Asked Questions
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